05-26-2021 08:35 AM - last edited on 01-16-2024 01:44 AM by ZenBot
05-28-2021 12:07 AM
reeds11@reeds11
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Detailed description:My laptop started randomly freezing for no reason. Can't shut it off
vivoBook started freezing for no reason.
06-17-2021 06:21 AM
Falcon_ASUSI have the same problem, after performing troubleshooting steps and updating the BIOS still the unexpected freezing occurs, I have a time that I cannot restart the laptop however I have to force restart it, despite restarting, the problem still persisthttps://zentalk.asus.com/en/discussion/48607/vivobook-started-freezing-for-no-reason
Could you please tell me what is your product model and BIOS version?
Have you tried to update the system version and BIOS to the latest?
If you restart your laptop, does the situation improve?
Thank you.
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06-17-2021 06:21 AM
Centhttps://zentalk.asus.com/en/discussion/comment/172205#Comment_172205
I also have Vivobook, the M415 model.
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CentSame model that has problemhttps://zentalk.asus.com/en/discussion/comment/168805#Comment_168805
I have the same problem, after performing troubleshooting steps and updating the BIOS still the unexpected freezing occurs, I have a time that I cannot restart the laptop however I have to force restart it, despite restarting, the problem still persist
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06-17-2021 08:40 AM