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My vivobook (r551ln) is unable to start with power indicator light turns on and off after 2 sec.

ZB1
Star I

‎11-02-2023 03:23 AM

My Vivobook (r551ln) is unable to start with power indicator light turns on and off after 2 sec.  I can't even enter BIOS, after  Embedded Controller (EC) reset/hard reset  and even after disconnecting and reconnecting CMOS battery.  Anyone can help advising what's happened and how to fix it ?  Thank you very much.

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1 REPLY 1

Falcon_ASUS
Moderator
Moderator

‎11-06-2023 04:56 PM

@ZB1 
According to what you described, I would suggest you bring back your laptop to our service center for further confirmation.

The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.

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