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BT-500 bluetooth dongle won't start up with Windows

If I turn my computer on with the BT-500 bluetooth dongle connected, it is not recognized by the system (it doesn't show up on the device manager). As soon as I pull the dongle out then plug back in, in the very same port, it is recognized. The behav...

kimak by Star I
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Peripherals & Accessories ROG Strix Scope II 96 Wireless

Some of the keycaps on my keyboard are simply coming loose and no longer staying firmly in place. The biggest problem is that I can't find compatible keycaps for this model because keys like the Left Shift key don't meet any specifications. Even the ...

unable to register a product

Hi,I just purchased a ROG CETRA TRUE WIRELESS SPEEDNOVE ear budsI am unable to register, it comes back and has token error   unsuccessful.I also cannot find it with my iphone blue tooth, i have made sure they are fully charged before trying to connec...

bEATLE by Star I
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Persistent Key Chattering Issue on ROG Azoth Despite Firmware Update

Hello ASUS Support Team,I’m reaching out regarding a persistent key chattering (double typing) issue with my ROG Azoth keyboard. I bought the keyboard on September 9, 2025....I’ve already followed all recommended troubleshooting steps, including:Upda...

Asus Pen 2.0 SA203H unresponsive

I bought Asus Vivobook S 16 Flip laptop 2 years ago, with aforementioned Asus stylus included. I bought this exact laptop not primarily to produce some sort of visual art but because of its great touchscreen; thus, the stylus had been used 3 or 4 tim...

Andraxi by Star I
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unregister laptop help

I bought an already registered Asus laptop from Ebay. How do I unregister it and re register it in my name?

Unregister Asus laptop help

I bought an already registered Asus laptop from Ebay. How do I unregister it and re register it in my name?

Unable to turn off Asus 2.0 Pen (SA203H)

Like many have raised here, there is a serious design flaw with the Asus 2.0 pen (SA203H), as you are unable to turn it off. Because I used it infrequently, and therefore didn't charge it regularly, the battery went flat a few times, and that has kil...

Ashers by Star I
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