@Lyn-Sun
After checking your device's warranty status, we have confirmed that your laptop is still under warranty, with coverage valid until November 12, 2026.
Given the display issues you described, we recommend contacting your local ASUS authorize...
@harshvardhans2 We sincerely apologize for the inconvenience caused.
According to the service records, our service engineer inspected your laptop on October 23 and identified an operating system issue. After reinstalling the operating system, the dev...
@annie31 Since you have already tried reinstalling the touchpad driver, performing an EC reset, and repairing Windows, but the issue persists with an I2C HID Device Code 10 error, we suspect that it may be related to a hardware or firmware issue.
We ...
@swetie42 Since you have already tried multiple troubleshooting steps and the built-in camera is still not detected by the system, we recommend contacting an ASUS authorized service center for further hardware inspection.
The following is the contact...
