@PabloMurillo Since you are converting files, this is an heavy loaded operation for the system.When the screen is turned off, the system goes into standby, and the operations that are heavy loaded will be suspended.For relevant information, please re...
@Jiraiya678 What is the full model name of the laptop you are using?Is it the same situation when using all browsers to browse this specific website? Or is it a specific browser?If you uninstall and reinstall the browser, does the problem improve?Als...
@sirseif91 I have sent you a message, please provide your contact information and laptop serial number through the private message. I will pass to our service team to contact with you. Thank you.
@jaffas21 Sorry, we can't tell what's going on inside just from the photos.According to what you described, this is most likely an abnormality caused by overheating.Please refer to the following FAQ instructions.https://www.asus.com/support/FAQ/10150...