@Uoussef
Recommended procedures when liquids are spilled onto the notebook or its keyboard
Please turn off the notebook, remove the battery (for the models with removable battery), and unplug the AC adapter immediately.Dry the liquid off the laptop ...
@Bushra If you have recently purchased a laptop and the issue persists even after restoring the system and updating it to the latest version, we recommend contacting the retailer to check if a return or exchange is possible. Sorry for any inconvenien...
@D_IMAN The technical team used the same equipment with the same OS, driver, and BIOS, and did not reproduce the reported issue. To rule out whether it is caused by a system malfunction, it is recommended to back up your data and restore the system t...
