@Tree_Man If the device can only boot into EDL mode and is unable to boot normally, the issue may be related to firmware corruption, storage failure, or other underlying hardware-related problems. We would recommend having the device inspected by a s...
@Sarah14 If the screen has physical damage and the touch function is also affected, the device may require further inspection by the service center to determine whether the screen module needs to be replaced or other related hardware repairs are nece...
@HeadwinGilbert For OEM laptops, the Windows Product Key is usually embedded in the motherboard / BIOS. After installing the corresponding Windows edition and connecting to the internet, Windows should activate automatically without requiring manual ...
@leli4 Would it be possible for you to provide more details regarding the battery drain issue you are experiencing? For example, approximately how much shorter the battery life has become, whether the issue mainly occurs during standby or normal usag...