@lean_90 Please first make sure that Windows Update has been fully updated to the latest version.
Then, open Microsoft Store, go to Library, and select Get updates to ensure that the Xbox App, Gaming Services, and all related Microsoft components hav...
@Elysa Could you please let us know the full model name of your device?
[Windows 11/10] How to check the model name and BIOS versionAdditionally, would it be possible for you to provide a photo of the error screen so that we can further investigate t...