12-08-2022 04:57 AM
12-08-2022 05:55 PM
D_IMAN@D_IMANI'm using sleep mode, and when using sleep mode, that the mouse intermittently turns on and turns off after a while.
What could be the problem?
Same way,
in the device manager, I disabled the ability to wake the laptop from sleep mode using the mouse, but it did not help, anyway, when you click on the mouse, the laptop wakes up!
The mouse is connected to USB 3.0.
What could be the problem?
My laptop model (X7400PC)
My mouse - a4tech bloody v7
(I don't use mouse software. No need. On another laptop with this mouse, there is no such problem that I wrote about!
There is also no software installed.)
All drivers / software / BIOS / etc. - up to date!
Sleep + Mouse
12-08-2022 11:22 PM
Falcon_ASUS1. If I remove the mouse, how will I know if the situation persists?https://zentalk.asus.com/en/discussion/66787/sleep-mouse
1. If you remove the mouse, will the situation still exist?
2. If you use another mouse, will the problem still occur?
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12-12-2022 06:44 PM
D_IMAN@D_IMANhttps://zentalk.asus.com/en/discussion/comment/240884#Comment_240884
1. If I remove the mouse, how will I know if the situation persists?
2. I don't have another mouse.
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12-13-2022 02:15 AM
Falcon_ASUSIn safe mode, I have no way to put the laptop to sleep...https://zentalk.asus.com/en/discussion/comment/240916#Comment_240916
Please try to enter safe mode to check if the problem persists.
https://www.asus.com/support/FAQ/1013018/
If there is no problem in safe mode, it may be caused by the third-party software installed on your laptop.
It is recommended that you try to remove the subsequent installed software one by one to troubleshoot the problem.
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