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Sleep + Mouse

D_IMAN
Rising Star II
I'm using sleep mode, and when using sleep mode, that the mouse intermittently turns on and turns off after a while.
What could be the problem?
Same way,
in the device manager, I disabled the ability to wake the laptop from sleep mode using the mouse, but it did not help, anyway, when you click on the mouse, the laptop wakes up!
The mouse is connected to USB 3.0.
What could be the problem?
My laptop model (X7400PC)
Vivobook Pro 14X OLED (N7400, 11th Gen Intel)|Laptops For Home|ASUS GlobalMy mouse - a4tech bloody v7
(I don't use mouse software. No need. On another laptop with this mouse, there is no such problem that I wrote about!
There is also no software installed.)

All drivers / software / BIOS / etc. - up to date!

11 REPLIES 11

Falcon_ASUS
Moderator
Moderator
D_IMAN

https://zentalk.asus.com/en/discussion/comment/241380#Comment_241380

In safe mode, I have no way to put the laptop to sleep...

Only shutdown or reboot.


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@D_IMAN
According to what you described, in order to exclude whether it is caused by system abnormality, I would recommend backing up the data to restore the system.
[Windows 11/10] How to reset the PC and keep my personal files | Official Support | ASUS GlobalSorry for any inconvenience it may be caused. 

D_IMAN
Rising Star II
Falcon_ASUS

https://zentalk.asus.com/en/discussion/comment/241436#Comment_241436

@D_IMAN

According to what you described, in order to exclude whether it is caused by system abnormality, I would recommend backing up the data to restore the system.

https://www.asus.com/support/FAQ/1013063

Sorry for any inconvenience it may be caused. 


View post
Why should I do a system reset if this phenomenon has been present since the very purchase of the laptop, and I have already reinstalled the OS more than once.
This problem is most likely related to the drivers!

RAJU_MSC_MATHEM
Zen Master I
D_IMAN

https://zentalk.asus.com/en/discussion/comment/241515#Comment_241515

Why should I do a system reset if this phenomenon has been present since the very purchase of the laptop, and I have already reinstalled the OS more than once.

This problem is most likely related to the drivers!


View post
try with another mouse, so that we can identify problems in drivers or in mouse.
Normally mouse does not requires drivers to work.

D_IMAN
Rising Star II
RAJU.MSC.MATHEMATICS

https://zentalk.asus.com/en/discussion/comment/241565#Comment_241565

try with another mouse, so that we can identify problems in drivers or in mouse.

Normally mouse does not requires drivers to work.


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I don't have another mouse...

And why, if there is no such problem on another laptop with my mouse?

Maybe somewhere in the bios you need to disable some kind of awakening?

D_IMAN
Rising Star II
Falcon_ASUS

https://zentalk.asus.com/en/discussion/comment/241436#Comment_241436

@D_IMAN

According to what you described, in order to exclude whether it is caused by system abnormality, I would recommend backing up the data to restore the system.

https://www.asus.com/support/FAQ/1013063

Sorry for any inconvenience it may be caused. 


View post
It did not help...