09-10-2021 12:59 AM
10-25-2021 11:40 PM
daniel91mThey no they sold a faulty phone, so they won't admit. They will just sit it out, and leave the consumers worrying daily, that their phone could die any time!@CH_ASUS @Gustav_ASUS @Irene2_ASUS @fussion_ASUS @Christine_ASUS @Falcon_ASUS @ARP_ASUS Can we ask for a comment? Any updates?
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10-26-2021 12:21 AM
10-26-2021 12:40 AM
10-26-2021 02:33 AM
DroidFINFrom what i've read that wifi and hotspot issue is due to some wifi chip issue partly due to the snapdragon 888(maybe something faulty with it)? Xiaomi sd 888 phone had a similar issueSince there are bricked phones with MFD ranging 2021.04 - 2021.07 I don't think that it is just a faulty batch. Instead, I think that it might some kind of design flaw and could be related to WiFi issue that ROG Phone 5 is having. Note, that the fix is once again a motherboard replacement.
- h t t p s ://piunikaweb.com/2021/10/25/asus-offering-replacement-for-those-affected-by-rog-phone-5-wi-fi-issue/
Having said that, many ROG Phone 5 users say that the Wi-Fi and Hotspot function is not working for them. A simple Google search reveals that the Wi-Fi issue with ROG Phone 5 is rampant with potentially thousands affected.
ROG Phone 5 owners say they have tried contacting Asus but to no avail. However, some who went to the service center said that Asus has replaced the motherboard on their devices and that it has resolved the Wi-Fi not working issue for them.
While some suggested that the issue was caused by a faulty software update, it looks like the hardware is to blame since many users say Asus is either offering a replacement or refunding the device amount.
According to user reports, WiFi breaks after a random reboot. There are reports with both ROG Phone 5 and Zenfone 8.
- h t t p s ://zentalk.asus.com/en/discussion/comment/187194#Comment_187194
My phone too suddenly switched off and now neither WiFi nor hotspot is turning on... I did everything but nothing is happening...
- h t t p s ://zentalk.asus.com/en/discussion/53862/wifi-and-hotspot-zenfone-8-issue
just in 4 month the wifi and hotspot cant turn on. before it happen my phone suddenly shutdown by it own. i turn back it on and the wifi cant connect. now i already send it to asus servis center for claim warranty.
My theory is that something is breaking components on the motherboard with these phones. Maybe it is the heat or something else. If you are facing WiFi issues maybe wlan modem died and for ramdump issue maybe flash chip?
Both models are facing WiFi and ramdump issues. Ramdump issue is more common with Zenfone 8 and WiFi issue with ROG Phone 5.
Just my 2 cents...
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10-26-2021 04:23 AM
Aryan202To be exact, the problem with Xiaomi (Mi 11 especially) lies with the Pseudo Solder, which affects certain chip(not wifi nor hotspot chip) and caused the no wifi issue.https://zentalk.asus.com/en/discussion/comment/191782#Comment_191782
From what i've read that wifi and hotspot issue is due to some wifi chip issue partly due to the snapdragon 888(maybe something faulty with it)? Xiaomi sd 888 phone had a similar issue
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