Zenfone 8 Proximity Sensor

[immelmanj]

Hi,
My proximity sensor is non-functional.
I have confirmed via the SMMI test that it doesn't react at all at any of the distances.
I believe this has been the case since the latest update.


Damn frustrating when the phone starts doing whatever as it touches your ear/face during a phonecall...

Any advice?

[the_G]

I'm looking at downgrading from Android 12 back to 11, it wasnt so bad with 11

[immelmanj]

Is that an option?

[Rellibs]

Same here, confirmed with the hardware test and it occurs at least with regular phone calls and WhatsApp calls. I'm not hundred-percent sure when this started but I assume this is a firmware/os bug and not a hardware failure? Would appreciate any comments/status updates from Asus on this matter. @Gustav_ASUS or anyone?

[kvasnicka_marce]

I have the same, the screen flashes during a call. It didn't happen to me on another phone, it's a problem to solve? Annoying thing when I open other applications. Please help Asus.