02-10-2025 08:42 AM
I have just received my ZenFone 12 ultra and I cannot activate fingerprint. The sensor will not recognize any of my fingers.
Anyone got an idea of how to proceed?
02-17-2025 04:51 AM
Hello @lythje
Are you using a screen protector?
02-17-2025 06:03 AM
I found the solution myself. I just had to restart the phone.