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Screenpad 2.0 is not working

Vaidas
Star I
System:
Battery or AC:
Model: Asus Zenbook
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description:Hi, I have recently purchased ASUS Zenbook UX480f and the screenpad is not working.
I spent more than 3 hours searching here, went through all discussions, downloaded the drivers but still the same issue - not working.
I see a lot of people have this issue, what can I do??
1 REPLY 1

Falcon_ASUS
Moderator
Moderator
Vaidas
  1. System:
  2. Battery or AC:
  3. Model: Asus Zenbook
  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video:

========================

Detailed description:Hi, I have recently purchased ASUS Zenbook UX480f and the screenpad is not working.

I spent more than 3 hours searching here, went through all discussions, downloaded the drivers but still the same issue - not working.

I see a lot of people have this issue, what can I do??


Screenpad 2.0 is not working
@Vaidas
Please refer to the following FAQ for troubleshooting.
[Notebook] Troubleshooting - How to fix the ScreenPad 2.0 problems when it is not working properly o...If the situation remains the same, according to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/ Sorry for any inconvenience it may be caused.