Screenpad 2.0 is not working

Vaidas

1. System:
2. Battery or AC:
3. Model: Asus Zenbook
4. Frequency of occurrence:
5. Reset OS:
6. Screenshot or video:

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Detailed description：Hi, I have recently purchased ASUS Zenbook UX480f and the screenpad is not working.

I spent more than 3 hours searching here, went through all discussions, downloaded the drivers but still the same issue - not working.

I see a lot of people have this issue, what can I do??

Falcon_ASUS

https://zentalk.asus.com/en/discussion/58877/screenpad-2-0-is-not-working

@Vaidas

Please refer to the following FAQ for troubleshooting.

https://www.asus.com/support/FAQ/1041344/

If the situation remains the same, according to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/ Sorry for any inconvenience it may be caused.