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ASUS Vivobook S16 Flip display stopped working

chingu
Star I

I just got home from college and opened up my laptop just for the display to stop working. I know the laptop still works because when I connect it to an external display, like my computer's monitor, everything works fine. I've only had the laptop for a few months and I'm still within my warranty but I don't want to ship my laptop and wait for them to fix it and ship it back, I have college work I need to get done. I've tried to open the BIOS and take a look but it will not show to my external display. Are there any solutions I can do or am I forced to ship my laptop to ASUS?

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@chingu 
If your laptop shows no display even when an external monitor is connected while in BIOS, we recommend you take the laptop to a service center for further inspection.
The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.