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My Wi-Fi doesn’t work

Ahmedjaouad
Star I

my Wi-Fi card doesn’t work. It doesn’t show the icon of Wi-Fi and in the device manager. I cannot see mediaTek Wi-Fi card 

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@Ahmedjaouad 
We recommend referring to the following FAQ to check in Device Manager whether the wireless network card is visible.
[Windows 11/10] Troubleshooting - Wireless Network (Wi-Fi) Issues
If you have followed the above steps but the problem persists,I would suggest you bring back your laptop to our service center for further confirmation.

The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.