OLED Screen flickering in Standby mode and dimmed when switching between windows
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12-06-2022 02:28 AM
Battery or AC: Both
Model: UM325U
Frequency of occurrence: Everyday
Reset OS:
Screenshot or video==================
Detailed description:
The OLED display starts flickering and showing horizontal lines for a few second after getting into standy-mode. When the screen is turned on, there is no flickering. This problem happen from the beginning. As for the screen dim problem, it happens when im opening multiple windows. As i switched from one windows to another the screen will often dimmed. I need to close all windows that i opened and opened back for it to go back to normal brightness. I have attached a video and picture for screen dim problem, if you see at the bottom part of the screen, you can see the brightness difference between the dimmed screen and the supposed screen brightness. I already updated my driver to the latest one but the problem did not solve.
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12-20-2022 01:02 AM
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12-20-2022 05:09 PM
nuruljasmeen5911@nuruljasmeen5911Hi, I have already restored the system as you instructed and the screen dimming problem has been resolved. However, the screen flickering during standby problem still happen. Do you have any suggestions for how to resolve this issue?"
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Could you please provide a video for me to confirm?
Or please refer to the following FAQ for troubleshooting.
[Notebook/AIO] Troubleshooting - Main (Internal) Display problem | Official Support | ASUS GlobalSorry for any inconvenience it may be caused.
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12-29-2022 01:36 AM
Falcon_ASUSHi, i have attached videos here showing the screen flickering issue. Let me know if it cannot be open. Thank you.https://zentalk.asus.com/en/discussion/comment/242227#Comment_242227
Could you please provide a video for me to confirm?
Or please refer to the following FAQ for troubleshooting.
https://www.asus.com/support/FAQ/1015072/
Sorry for any inconvenience it may be caused.
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01-06-2023 05:42 AM
nuruljasmeen5911https://zentalk.asus.com/en/discussion/comment/242296#Comment_242296
Hi, i have attached videos here showing the screen flickering issue. Let me know if it cannot be open. Thank you.
https://us.v-cdn.net/6031231/uploads/TRZNJBFGZOY2/whatsapp-video-2022-12-29-at-5-27-28-pm.mp4
https://us.v-cdn.net/6031231/uploads/EMLRLCRHTURI/whatsapp-video-2022-12-29-at-5-27-32-pm.mp4
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Falcon_ASUSHi, may i know the update for this issue?https://zentalk.asus.com/en/discussion/comment/242227#Comment_242227
Could you please provide a video for me to confirm?
Or please refer to the following FAQ for troubleshooting.
https://www.asus.com/support/FAQ/1015072/
Sorry for any inconvenience it may be caused.
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08-21-2023 07:41 AM

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