cancel
Showing results for 
Search instead for 
Did you mean: 

OLED Screen flickering in Standby mode and dimmed when switching between windows

System: Windows 11 Home Single Language (Version 22H2
Battery or AC: Both
Model: UM325U
Frequency of occurrence: Everyday
Reset OS:
Screenshot or video==================
Detailed description:
The OLED display starts flickering and showing horizontal lines for a few second after getting into standy-mode. When the screen is turned on, there is no flickering. This problem happen from the beginning. As for the screen dim problem, it happens when im opening multiple windows. As i switched from one windows to another the screen will often dimmed. I need to close all windows that i opened and opened back for it to go back to normal brightness. I have attached a video and picture for screen dim problem, if you see at the bottom part of the screen, you can see the brightness difference between the dimmed screen and the supposed screen brightness. I already updated my driver to the latest one but the problem did not solve.
9 REPLIES 9

Falcon_ASUS
Moderator
Moderator
nuruljasmeen5911
  1. System: Windows 11 Home Single Language (Version 22H2
  2. Battery or AC: Both
  3. Model: UM325U
  4. Frequency of occurrence: Everyday
  5. Reset OS:

Screenshot or video==================

Detailed description:

The OLED display starts flickering and showing horizontal lines for a few second after getting into standy-mode. When the screen is turned on, there is no flickering. This problem happen from the beginning. As for the screen dim problem, it happens when im opening multiple windows. As i switched from one windows to another the screen will often dimmed. I need to close all windows that i opened and opened back for it to go back to normal brightness. I have attached a video and picture for screen dim problem, if you see at the bottom part of the screen, you can see the brightness difference between the dimmed screen and the supposed screen brightness. I already updated my driver to the latest one but the problem did not solve.


OLED Screen flickering in Standby mode and dimmed when switching between windows
@nuruljasmeen5911
I don't seem to see the video you mentioned, could you please provide it to me again?
Please also kindly provide the information below so that we can better assist you.
1.What is the full model name of the laptop you are using?
2.What is the BIOS version , system version, and VGA card driver version you are currently using?
[Notebook] How to check the model name and BIOS version | Official Support | ASUS GlobalWhich version of Windows operating system am I running? - Microsoft SupportSorry for any inconvenience it may be caused. 

Falcon_ASUS

https://zentalk.asus.com/en/discussion/66707/oled-screen-flickering-in-standby-mode-and-dimmed-when-...

@nuruljasmeen5911

I don't seem to see the video you mentioned, could you please provide it to me again?

Please also kindly provide the information below so that we can better assist you.

1.What is the full model name of the laptop you are using?

2.What is the BIOS version , system version, and VGA card driver version you are currently using?

https://www.asus.com/support/FAQ/1030673/

https://support.microsoft.com/en-us/windows/which-version-of-windows-operating-system-am-i-running-6...

Sorry for any inconvenience it may be caused. 


View post
1.What is the full model name of the laptop you are using?
ZenBook UX325UA_UM325UA
2.What is the BIOS version , system version, and VGA card driver version you are currently using?
BIOS Version : UX325UA.301, 1/4/2021
System Version : 22H2
VGA Card Driver Version : 30.0.13026.3

I attached again the video for your review. Thank you.

nuruljasmeen5911

https://zentalk.asus.com/en/discussion/comment/240536#Comment_240536

1.What is the full model name of the laptop you are using?

ZenBook UX325UA_UM325UA

2.What is the BIOS version , system version, and VGA card driver version you are currently using?

BIOS Version : UX325UA.301, 1/4/2021

System Version : 22H2

VGA Card Driver Version : 30.0.13026.3

I attached again the video for your review. Thank you.

https://us.v-cdn.net/6031231/uploads/L21LCR4AXIGN/whatsapp-video-2022-12-06-at-5-58-54-pm.mp4


View post
I attached together a screenshot of my screen for your further understanding of the issues.

Falcon_ASUS
Moderator
Moderator
nuruljasmeen5911

https://zentalk.asus.com/en/discussion/comment/240787#Comment_240787

I attached together a screenshot of my screen for your further understanding of the issues.

screenshot-2022-12-06-181352.png


View post
@nuruljasmeen5911
Does this still happen in safe mode?
[Windows 11/10] How to enter Safe Mode | Official Support | ASUS GlobalIf there is no problem in the safe mode, it means that there is a problem with the cooperation between the system and the driver. It is recommended that you back up the data and restore the system.
[Windows 11/10] How to reset the PC and keep my personal files | Official Support | ASUS GlobalSorry for any inconvenience it may be caused.