My Zenbook 13 has stopped charging through one of the USB-C ports following todays BIOS update

[chrispa]

System: Windows 10
Battery or AC: AC
Model: Zenbook 13
Frequency of occurrence: constant
Reset OS:
Screenshot or video:
========================
Detailed description：
I have two USB-c slots. Following the BIOS update today the port I normally use for the charger says Slow Charger and does not charges the battery (this is the ASUS supplied charger unit)
If I plug into the other USB-C port it charges fine
Devise Manager says both ports are fine and have up to date drivers

Anyone else with this problem following the BIOS/Firmware update
?

[RAJU_MSC_MATHEM]

chrispa

1. System: Windows 10
2. Battery or AC: AC
3. Model: Zenbook 13
4. Frequency of occurrence: constant
5. Reset OS:
6. Screenshot or video:

========================

Detailed description：

I have two USB-c slots. Following the BIOS update today the port I normally use for the charger says Slow Charger and does not charges the battery (this is the ASUS supplied charger unit)

If I plug into the other USB-C port it charges fine

Devise Manager says both ports are fine and have up to date drivers

Anyone else with this problem following the BIOS/Firmware update

?

My Zenbook 13 has stopped charging through one of the USB-C ports following todays BIOS update

go to bios, connect the charger, and see if both ports are charging correctly.

[MotoWiZ]

Second unit... see this post

DeepEnigma

Hi,

MyASUS app installed automatically newest firmware for charhing via usb-c. After installation usb-c doesn't work, it's not charging and Device Manager shows UMC UCSI ACPI driver error.

Any ideas how to fix it?

Asus Ux325ja not charging after myAsus applied new firmware

@Blake_ASUS perhaps there is something wrong with this update...

[chrispa]

Thanks for reaching out to me
In the BIOS I cannot see any specific charging rate, but I see that when charger is plugged into the first Thunderbolt port is DOES NOT charge, when plugged into the second Thunderbolt port IT DOES charge

Also, if it helps, the first port is fine with accessing data from a data stick plugged into it

[chrispa]

Any clues @Blake_ASUS ?
Has an issue with the Firmware Upgrade been identified?