@MT990
Could you please provide the complete model number of the laptop you are using?
[Windows 11/10] How to check the model name and BIOS version
Have you already updated the BIOS and system to the latest version?
If the laptop is not charging properly, we recommend referring to the following FAQ to perform an initial battery diagnosis using MyASUS.
MyASUS - System Diagnosis
Sorry for any inconvenience it may be caused.
