01-21-2025 01:56 AM
Laptop Cannot Charging when playing games on laptop ASUS TUF GAMING A15
01-21-2025 04:37 PM
@MT990
Could you please provide the complete model number of the laptop you are using?
[Windows 11/10] How to check the model name and BIOS version
Have you already updated the BIOS and system to the latest version?
If the laptop is not charging properly, we recommend referring to the following FAQ to perform an initial battery diagnosis using MyASUS.
MyASUS - System Diagnosis
Sorry for any inconvenience it may be caused.
01-23-2025 05:29 AM
System Model: ASUS TUF Gaming A15 FA507NVR_FA507NVR
01-23-2025 03:54 PM
@MT990
Please verify the battery test results, or provide more details about the usage scenarios.
For example: Is it only when running specific games that the battery cannot be recharged, or does this happen with all games?
Additionally, can the laptop charge normally when not running any games?
Thank you.