2 weeks ago
ASUS Lap top wont stay on unless it is plugged into mans. Battery is fully charged and immediately goes off as soon as the cable is removed
@ianrichardson We recommend referring to the following FAQ to use the MyASUS app for a battery check.Troubleshooting - Device’s Battery not supplying power/charging, Battery not charging to full, Unabl...If the check fails, it is likely that the battery is faulty. In that case, we suggest taking your laptop to a service center for further inspection.The following is the contact information:https://www.asus.com/support/service-center-location
Also you can contact the local service center for help.The following is the contact information:https://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
