ASUS Keeps Cancelling My Online Laptop Order

[chi2kbc]

How can I get ASUS to stop cancelling my laptop order? I ordered the Zepyher GX650PY laptop twice and each time I get an email from ASUS saying that it was cancelled a day later.  The email says go to the website and reorder. The credit card company approved the transaction both times and the amount was charged to my card. I have never had this much trouble try to order something online. My son also tried ordering the laptop and the same thing happened, twice! I don't know what else to do.

[Falcon_ASUS]

@chi2kbc 
Could you please tell me which channel you purchased the laptop from and encountered problems?
I have sent you a message, please provide your contact information and order number through the message, so that I can ask the corresponding unit to confirm.
Sorry for any inconvenience it may be caused. 

[chi2kbc]

 I edited the article due to personal information. 

[Falcon_ASUS]

@chi2kbc 
I have forwarded the information to the relevant department.
We will keep you updated and your consideration will be very much appreciated.

[chi2kbc]

Thank you! I appreciate that. Yesterday I received an email notification from ASUS that the Zephyrus Dou 16 is available to order. I was able to reorder it online from ASUS website yesterday. My Order Number: #10000217545. Hopefully this one wont get cancelled. Maybe the 3rd time is a charm!