06-28-2022 11:57 AM
07-01-2022 01:41 PM
Falcon_ASUS@Falcon_ASUShttps://zentalk.asus.com/en/discussion/comment/216881#Comment_216881
Regarding your question, please refer to the following FAQ.
https://www.asus.com/support/FAQ/1043424/
Please let me know again if the situation you are reporting occurs when the screen is not closed.
Sorry for any inconvenience it may be caused.
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07-03-2022 11:31 PM
Clumsea@Clumseahttps://zentalk.asus.com/en/discussion/comment/217013#Comment_217013
Oh ok I see thank you!
However I have the same issue when the lid is not closed. A bit like if the PC didn't know Media Encoder was doing something (even if, with the settings, it shouldn't sleep in all cases!).
For example, if I launch a render it will sleep. But if at the same time I launch a YouTube video it will not sleep!
Also, I don't know how could I render something (during a long time) without damaging the OLED screen. Because as you know, a static image let during hours may cause burn-in... It's part of my choice to render with the lid is closed...
Thank you for your support!
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07-11-2022 10:53 AM
Falcon_ASUS@Falcon_ASUShttps://zentalk.asus.com/en/discussion/comment/217229#Comment_217229
Could you please tell me how long the system goes to sleep when using Media Encoder?
Or does it go to sleep immediately when you launch a render?
Also, does the situation improve if ASUS OLED Care is turned off?
https://www.asus.com/support/FAQ/1044809/#B1
Sorry for any inconvenience it may be caused.
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08-11-2022 03:44 AM