onlidex
- System: Windows 11 22H2 22621.674
- Battery or AC: AC
- Model: Vivobook Pro 15 OLED K3500PC
- Frequency of occurrence: Several times per day
- Reset OS:
- Screenshot or video:
- Audio software/driver version: Realtek ALC294 / 6.0.9231.1
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Detailed description：
Sometimes I get audio driver crash and it gets restored by its own. It is annoying since it happens on random basis.
Usually, it happens when I change source of sound invocation (OS media player, then browser sound etc.) or I use sound playing from different applications parallelly.
Here is an example of the failure from OS event logs (it is in cyrillic but the main info is understandable):
Имя сбойного приложения: AUDIODG.EXE, версия: 10.0.22621.608, метка времени: 0x7a4182d8
Имя сбойного модуля: RltkAPOU642.dll, версия: 11.0.6000.957, метка времени: 0x612dedf5
Код исключения: 0xc0000409
Смещение ошибки: 0x0000000000211ec5
Идентификатор сбойного процесса: 0x0x15B8
Время запуска сбойного приложения: 0x0x1D8EC391C212933
Путь сбойного приложения: C:\WINDOWS\system32\AUDIODG.EXE
Путь сбойного модуля: C:\WINDOWS\System32\DriverStore\FileRepository\realtekapo2.inf_amd64_dbe46d670f03b865\RltkAPOU642.dll
Идентификатор отчета: 309e77ef-c661-4b66-a01e-6e5351332897
Полное имя сбойного пакета:
Код приложения, связанного со сбойным пакетом:
I didn't install anything additional related to audio driver/software except latest available realtek driver related to my asus version from asus support website.
Random audio driver crash
Uninstall 6.0.9231.1 version from the device manager, restart windows, and reinstall the audio Microsoft default 10.0.22621.608 driver from the device manager
