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AURA SYNC lighting service crashes Nvidia GPU driver

XperiAndri
Star II

AURA SYNC lighting service causes BSOD when XG mobile is connected (even if is not activated):

  • Nvidia GPU driver crashes when running
  • Kernel power reboot happens in sleep mode

Moreover, if I stop ASUS AURA SYNC lighting service, which is not used on my model, then Armory Crate crashes in 5 seconds after launch

4 REPLIES 4

XperiAndri
Star II

ROG Flow 13 2021

@XperiAndri 
For your question, we recommend posting it here to seek answers.
https://rog-forum.asus.com/t5/gaming-notebooks/bd-p/HSS_Notebooks
Sorry for any inconvenience it may be caused.

camilasaunder89
Rising Star I

Update your GPU driver as soon as possible. Also, try to reinstall the ASUS Aura by going into the safe mode.

XperiAndri
Star II

Do you mean Armory Crate?