Poor Sound

[Arjit]

System: Windows 11
Battery or AC: Both
Model: k15 oled
Frequency of occurrence: Always
Reset OS: No
Screenshot or video:
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Detailed description：After recent update of realtek audio console or DTS extension the sound on online media became very poor there is absolutely no bass at all in any online media. i have tried several web browsers but no fix.
but the sound of offline media has improved specially the surround effect.
but who downloads shows n movies these days?
push an update to fix this issue.

[Falcon_ASUS]

Arjit

https://zentalk.asus.com/en/discussion/comment/213591#Comment_213591

all youtube videos play anyone

View post

@Arjit
Could you please provide me with the link to the video you think the bass is not working?
For example: Which part of the playback should have bass, but you feel that the bass has disappeared
Sorry for any inconvenience it may be caused. 

[D_IMAN]

I have a different laptop, but I would like to add a few words on this topic.
On Realtek driver version 6.0.9231.1
If you select the format for headphones / headset 24 bit, 44100 Hz - No sound!

P.S. And by the way, why is there no frequency above 48000 Hz?

[Arjit]

Falcon_ASUS

https://zentalk.asus.com/en/discussion/comment/215148#Comment_215148

@Arjit

Could you please provide me with the link to the video you think the bass is not working?

For example: Which part of the playback should have bass, but you feel that the bass has disappeared

Sorry for any inconvenience it may be caused. 

View post

already told you all youtube videos but sitll u are asking why? play any music video man.

[Falcon_ASUS]

Arjit

https://zentalk.asus.com/en/discussion/comment/215560#Comment_215560

already told you all youtube videos but sitll u are asking why? play any music video man.

View post

@Arjit
Because the sound experience is more subjective, we might suggest you bring back your laptop to our service center to confirm.
The following is the contact information: 
http://www.asus.com/support/Service-Center-All-Countries/
Sorry for any inconvenience it may be caused. 

[Arjit]

Falcon_ASUS

https://zentalk.asus.com/en/discussion/comment/216483#Comment_216483

@Arjit

Because the sound experience is more subjective, we might suggest you bring back your laptop to our service center to confirm.

The following is the contact information: 

http://www.asus.com/support/Service-Center-All-Countries/

Sorry for any inconvenience it may be caused. 

View post

yeah it's subjective but if the sound quality is poor then what will you do? are you going to check if it's lees poor or more poor?