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Audio renderer problem

bijaylal_7
Star I

Hi everyone,

It has been a week, my asus Zenbook 14 doesn't play sound and I tried everything:

disabling and enabling driver, uninstalling and installing driver, many restarts. THe sound appears for a minute or so and Audio Renderer problem again. I bought the laptop 7 months ago only. 

I would really appreciate any help. Thank you

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@bijaylal_7 
To rule out the possibility of a system fault, we recommend backing up your data and restoring the system to see if the issue is resolved.

[Windows 11/10] How to Reset (Reinstall) the Operating System
If the issue persists, we suggest taking the laptop to a service center for further inspection.
The following is the contact information:
https://www.asus.com/support/service-center-location 
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.