Hello everyone.
I have an Asus X1502ZA laptop, Intel UHD Graphics, 8GB of RAM, and I use Windows 11 25H2 with the latest updates. Also, I have the latest updates from MyAsus including BIOS.
Recently I bought and installed Cyberlink Powerdirector 365, a program for video editing, and I've been experiencing some problems with the audio waveform not displaying correctly in a feature of Powerdirector called Audio Editor. The problem is that the audio waveform doesn't change when moving audio keyframes.
I mention that in other programs, such as Audacity and DaVinci Resolve, the audio waveform can be manipulated correctly.
After writing to Cyberlink support, they advised me to install the latest graphics driver from the Intel website.
The graphics driver that I had installed was through Windows Update or MyAsus, I'm not exactly sure, and it was Version 31.0.101.4255, from the year 2023. The driver that I found on Intel is from the year 2025 and it is Version 32.0.101.7080. I mention that neither Windows Update nor MyAsus found a newer driver than 31.0.101.4255. I checked the Asus website for my laptop and it displays the 31.0.101.4255 driver as the latest.
Seeing that there was a new driver on Intel so recently released, I was hopeful that my problems with Powerdirector would be fixed. But after installing the new driver, the problems are the same. I even reinstalled Windows 4 days ago, and then the new driver, but unfortunately it didn't help my problem.
I mention that although I installed the new driver through the setup file downloaded from Intel's website, I had used the Intel Driver and Support Assistant before installing to see if it would consider the same driver version as a correct update - and it did.
Would you have any advice regarding these things?
I have written today to Cyberlink support about what I did and the fact that the problem still exists, and I'm waiting for a response.
Would you recommend against installing the graphics driver directly from Intel and sticking with what Asus delivers to me even if it's 2 years old?
Thank you for any help!
Regards,
Adrian C.
