This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Lost sound settings

D_IMAN
Rising Star II
As you know, Microsoft very often releases cumulative updates.
So after installing these updates, my sound settings fly off!
"Hardware Audio Acceleration" is automatically enabled, and "DTS Audio Processing" is automatically enabled.
And I have to adjust the sound every time...
Why is this happening???

I have Windows 11 installed
All drivers and Bois are downloaded from the ASUS website.
Notebook model: Vivobook Pro 14X OLED (N7400\X7400PC)

@Falcon_ASUS I need help...
The latest update I installed was KB5016691
And after installing it, I have a sound settings fly...
32 REPLIES 32

Falcon_ASUS
Moderator
Moderator
D_IMAN

@Falcon_ASUS Last night I changed the volume from 40% to 50% and turned off the laptop.

Today I turned on the laptop and the headset volume was again 40%.

Everything else is left at 50%.

Why is this happening?

Is this a driver issue?

Update KB5019980 (Build 22621.819)

All drivers are from the asus website.

UPD: And when you reboot, the volume also flies ...


View post
@D_IMAN
If problems come and go,  I would suggest you bring back your laptop to our service center.
The following is the contact information: 
http://www.asus.com/support/Service-Center-All-Countries/
Also you can contact the local service center for help. The following is the contact information: 
http://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused. 

D_IMAN
Rising Star II
Falcon_ASUS

https://zentalk.asus.com/en/discussion/comment/238713#Comment_238713

@D_IMAN

If problems come and go,  I would suggest you bring back your laptop to our service center.

The following is the contact information: 

http://www.asus.com/support/Service-Center-All-Countries/

Also you can contact the local service center for help. The following is the contact information: 

http://www.asus.com/support/CallUs#

Sorry for any inconvenience it may be caused. 


View post
Can you update your drivers?

ASUS_Bot
Rising Star II
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.