cancel
Showing results for 
Search instead for 
Did you mean: 

Vivobook Flip 14 : refuses to power up

Franz2
Star I
Hi everyone,
For a few weeks now, I have to press the power button at least ten times for my vivobook to start. I thought it was due to the OS (WIndows 10) so I updated everything, disabled the quick start, rebooted and it did not work. Now, since yesterday, it refuses to turn on.
The power light comes on once, and then goes out. The screen stays black and nothing happens. I removed the battery, even without battery and with the charger it does the same thing. I also pressed the power button 45sec, with and without battery and still nothing ...
Anyone have any idea about this? I have the impression that it comes from the BIOS/motherboard, and I did not find any resources on the Internet for a problem similar to mine...

Thanks 🙂
2 REPLIES 2

Falcon_ASUS
Moderator
Moderator
Franz2

Hi everyone,

For a few weeks now, I have to press the power button at least ten times for my vivobook to start. I thought it was due to the OS (WIndows 10) so I updated everything, disabled the quick start, rebooted and it did not work. Now, since yesterday, it refuses to turn on.

The power light comes on once, and then goes out. The screen stays black and nothing happens. I removed the battery, even without battery and with the charger it does the same thing. I also pressed the power button 45sec, with and without battery and still nothing ...

Anyone have any idea about this? I have the impression that it comes from the BIOS/motherboard, and I did not find any resources on the Internet for a problem similar to mine...

Thanks 🙂


Vivobook Flip 14 : refuses to power up
@Franz2
According to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/. Sorry for any inconvenience it may be caused. 

ASUS_Bot
Rising Star II
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.