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Lost sound settings

D_IMAN
Rising Star II
As you know, Microsoft very often releases cumulative updates.
So after installing these updates, my sound settings fly off!
"Hardware Audio Acceleration" is automatically enabled, and "DTS Audio Processing" is automatically enabled.
And I have to adjust the sound every time...
Why is this happening???

I have Windows 11 installed
All drivers and Bois are downloaded from the ASUS website.
Notebook model: Vivobook Pro 14X OLED (N7400\X7400PC)

@Falcon_ASUS I need help...
The latest update I installed was KB5016691
And after installing it, I have a sound settings fly...
32 REPLIES 32

Falcon_ASUS
Moderator
Moderator
D_IMAN

@Falcon_ASUS Update KB5018496 has arrived

And again turned on the hardware acceleration of sound and DTS Audio Processing.

Are ASUS developers going to fix these problems somehow?


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@D_IMAN
Most of the feedback you reported occurred after updating the KB, It is recommended that you can report to Microsoft to let them know about your situation. Sorry for any inconvenience it may be caused. 

D_IMAN
Rising Star II
Falcon_ASUS

https://zentalk.asus.com/en/discussion/comment/234339#Comment_234339

@D_IMAN

Most of the feedback you reported occurred after updating the KB, It is recommended that you can report to Microsoft to let them know about your situation. Sorry for any inconvenience it may be caused. 


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How to do it???

Falcon_ASUS
Moderator
Moderator
D_IMAN

https://zentalk.asus.com/en/discussion/comment/234465#Comment_234465

How to do it???


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@D_IMAN
Please refer to the following.
How do you report an issue or bug?Sorry for any inconvenience it may be caused. 

D_IMAN
Rising Star II
@Falcon_ASUS Update KB5019980 (Build 22621.819) has arrived
All sound settings remained untouched!

D_IMAN
Rising Star II
@Falcon_ASUS Last night I changed the volume from 40% to 50% and turned off the laptop.
Today I turned on the laptop and the headset volume was again 40%.
Everything else is left at 50%.
Why is this happening?
Is this a driver issue?

Update KB5019980 (Build 22621.819)
All drivers are from the asus website.

UPD: And when you reboot, the volume also flies ...