02-25-2023 12:49 AM
For quite some time now, I couldn't figure out for the life of me why it seemed to pick up audio initially at every test for 2-3 seconds then abruptly halting to a stop.
Turns out that I had AI Noise-Cancelling Microphone enabled (Single presenter conference call) in MyASUS which created the issue. Selecting the off option solved it. That was it.
It isn't meant to do that as far as I understand, so please fix it asap ASUS.
03-09-2023 07:32 PM
@Razor54672
I will forward the information to the relevant department.
We will keep you updated and your consideration will be very much appreciated.
03-13-2023 08:22 PM
@Razor54672
Sorry for bothering.
Since the link to the log has expired, could you please provide it again?
Thank you.
03-14-2023 04:57 AM
03-14-2023 07:53 PM
@Razor54672
I have passed the technical unit to confirm, thank you.
03-16-2023 06:14 PM
@Razor54672
Sorry to bother you again.
The technical unit is currently clarifying the problem, need to confirm with you the following.
If the problem occurs while recording, what recording software do you use?
Or is there an interruption during the start of the conference call?
If possible, please provide more detailed steps.
Sorry for any inconvenience it may be caused.