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Vivobook X515AE Shuts Down Whenever Power is Plugged in

Recently I've been facing an issue with my vivobook again, but this time it's quite worse than the previous one. Whenever I charge my laptop it shuts down and not stopping restarting. It's acting just like when you press and hold power button without...

Bluetooth Connectivity Problems

Hello! I have the Asus X571GT, and lately I've been having a lot of problems with the Bluetooth on my laptop.I have a Logitech mouse connective via Bluetooth, but over the weekend the mouse lost connection with the computer. At first I thought it was...

VivoBook Pro 17 N705U W10- can't restart from sleep mode

Hi,Over the last few months I have had an issue with my VivoBook Pro 17 where if the computer is on but unattended for more than a few minutes after screen and/or computer goes into sleep mode (not sure if the issue is specific to the screen or compu...

CMcK by Star I
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  • 6 replies
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The sampling frequency changes automatically.

I noticed that on my Bluetooth headphones the sample rate changes automatically.If I take them out of the case, the frequency is 44100HzIf I turn off and on the Bluetooth module or restart the laptop, the frequency becomes 48000Hz.Why is this happeni...

D_IMAN by Rising Star II
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  • 5 replies
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Sample rate selection not available

Why can't I select the sampling rate for the built-in microphones, stereo mixer and headsets (including Bluetooth headsets)?Notebook model N7400PC (X7400PC)Realtek driver version V6.0.9231.1Screenshots:https://mega.nz/file/UAcWiKRZ#ytT2V6LibMyeTxlpvP...

D_IMAN by Rising Star II
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  • 6 replies
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Help opening a Vivobook S 14X

I got a Vivobook S 14x (S5402) and purchased 8Gb stick of ram to install into the vivobook since I know it has a slot for it. However, I removed the screws on the bottom but was not able to get the cover off. It didn't seem to move either so I'm maki...

ASUS Vivobook S 14 Flip (TP3402) battery drain problem after shut down

Dear Asus,I have a problem with my new Asus S 14 flip. There is battery drain after shut down - around 5% per 5 days. After month and a half battery is fully discharged and laptop is unable to switch on. I have to connect it to charger to make it pos...

grgczyz by Star I
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  • 19 replies
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VivoBook Flip 14 - Battery installed, but not found

I have an ASUS TM420U-WS51T (VivoBook Flip 14)The machine appears to boot normally and then after about 30 seconds turns off.  During boot, the battery indicator icon alternates between a charging indicator and then an empty battery with an X in it. ...

RangerZ by Star I
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  • 5 replies
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Resolved! Notebook international warranty question

Hello, I’m buying an Asus Tuf gaming D15. Currently I live in Japan, but will soon move to Brazil.I want to know if I will be covered once I’m in Brazil and if I could buy the extended Premium Care and be able to have its cover in Brazil as well.I’ve...