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cannot find drives windows 11

Yogev
Star I

Hi,
We're getting the "cannot find drives when installing Windows 10" errors:
We have tried downloading the drivers and disabling bios settings as mentioned here:
https://www.asus.com/support/FAQ/1044458/

Nothing works
Please advise this is urgent.
Thank you!

4 REPLIES 4

Falcon_ASUS
Moderator
Moderator

@Yogev 
Could you please tell me which model of laptop you are using? 
Thank you.
 

**How to find Model Name
https://www.asus.com/support/article/565/ 

camilasaunder89
Rising Star I

Hi, You can try any of the below methods to find drivers in Windows:

1. Update Disc Drivers

2. Scan your device for viruses and malware

3. Assign a new drive letter

Note: For updating disc drivers, try Smart Driver Care as it is the best utility software for Windows.

FrankW
Star II

Why would you want to downgrade a new Windows11 laptop with a 9-year-old OS that will be phased out end 2025? You will have nothing but driver and UEFI issues for the next 2 years 😐

ZenBot
Community Manager
Community Manager
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