07-12-2025 06:10 PM
“My ROG Phone 5s motherboard died twice in 2 years with the same issue. This is clearly a manufacturing defect. Why is ASUS asking me to pay for a known issue? Please resolve. @ASUSIndia #ROG5SDefect”
“Repeated motherboard failure in warranty or just outside”
“Same issue occurred twice”
“No physical damage, issue due to design fault”
The ROG 5 series is known for motherboard failures, especially due to poor soldering or heating issues. Many users have reported the same.
07-13-2025 05:38 PM - edited 07-13-2025 05:41 PM
@venkateshkoli54
Regarding your case, the service team has indicated that your product is out of warranty (warranty expired on 2023-12-17) and has offered you a repair discount. I will forward your feedback to the local service team for further review. Sorry for any inconvenience it may be caused.
07-14-2025 11:36 AM
asus cheated me by selling me a faulty phone