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Defective motherboard Rog 5s

venkateshkoli54
Star III

This is my final post about ASUS phones.

I will never buy an ASUS phone again in my life — and I will never recommend it to anyone.

 

They sold me a defective ROG 5s phone.

The motherboard has died twice in just two years, and now they are asking me to pay ₹30,000 for repairs.

 

I have been complaining for 4 months, but ASUS has done nothing to resolve the issue.

Extremely disappointed with their product and service.

2 REPLIES 2

Falcon_ASUS
Moderator
Moderator

@venkateshkoli54 
Regarding your case, the service team has indicated that your product is out of warranty (warranty expired on 2023-12-17) and has offered you a repair discount. Sorry for any inconvenience it may be caused. 

My rog5 s also has performance issues after your mother board replacement