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Windows Hello Feature is not working because no fingerprint driver is found

ihassankhaaan
Star I

Windows Hello Feature is not working because no fingerprint driver is found

2 REPLIES 2

Falcon_ASUS
Moderator
Moderator

@ihassankhaaan 
Could you please provide the complete model number of the laptop you are using?
[Windows 11/10] How to check the model name and BIOS version
We recommend referring to the following FAQ for troubleshooting the issue.
[Windows 11] Inability to Use PIN, Facial, or Fingerprint Recognition (Windows Hello) After Upgradin...

[Notebook] Troubleshooting - How to fix Fingerprint recognition problem

Sorry for any inconvenience it may be caused. 

ihassankhaaan
Star I

 

Flip Zenbook UX370UA