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Warranty Missing

DharaniKarthick
Star I

‎10-22-2024 08:08 AM

Hi Ibought ASUS TUF Gaming F17 (2022) Intel Core i5-12500H Gaming Laptop in 29 September 2024 at Amazon . they mentioned 1 year warranty but after that I check my warranty status it says Your warranty expired on  2024/08/22.  but i buy in 2024/09/29 how is possible What can I do ?

 
 
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Falcon_ASUS
Moderator
Moderator

‎10-22-2024 05:33 PM - edited ‎10-22-2024 05:33 PM

@DharaniKarthick 
It is recommended that you refer to this FAQ for instructions.
How to Inquire Warranty Status
The inquiry result will display the expiration date of your product's warranty. 
Note: The warranty status displayed here is only for reference. If the user can’t provide the effective purchase invoice of the product, the product warranty will start from the date of device delivery according to the product S/N. Here you can learn more about How to upload the purchase invoice. 

If you still have concerns, we recommend contacting the local customer service directly or the retailer to see if a return or exchange is possible.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.

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