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TUF A14

Peter9
Star I

Stuck on the startup screen. Pressing any button does not work. After 1 minute, the fan will automatically speed up but the screen does not change.

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@Peter9 
It is recommended that you refer to the following FAQ for troubleshooting.
Troubleshooting - Stuck on ASUS/ROG Logo Screen During Boot

If you have followed the above steps but the problem persists, I would suggest you bring back your laptop to our service center for further confirmation.

The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.