10-26-2024 03:22 AM
Stuck on the startup screen. Pressing any button does not work. After 1 minute, the fan will automatically speed up but the screen does not change.
10-27-2024 05:23 PM
@Peter9 It is recommended that you refer to the following FAQ for troubleshooting.Troubleshooting - Stuck on ASUS/ROG Logo Screen During Boot
If you have followed the above steps but the problem persists, I would suggest you bring back your laptop to our service center for further confirmation.
The following is the contact information:https://www.asus.com/support/service-center-location
Also you can contact the local service center for help.The following is the contact information:https://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
