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tight hinges of asus tuf f17 FX706HF

1 month ago I brought the new tuf 17 .I am writing to report an issue with my ASUS TUF F17  FX706HF laptop that I believe requires attention. While I have noticed that the hinges on my laptop are excessively tight. This tightness causes significant concern, as it seems to put extra strain on the screen when opening the lid.

Specifically, I’ve observed that when I open the laptop, the backlight bleeding on one side of the display noticeably increases. This issue not only affects the overall viewing experience but also raises concerns about potential long-term damage to the screen and hinges due to the uneven pressure being applied.

I believe this could be related to the hinge tension or misalignment, and I would like to request guidance on how to resolve this issue. Since this appears to be a design or manufacturing concern, I kindly request that ASUS investigates and provides a solution to prevent any further damage.

The laptop is still under warranty, and I would appreciate your assistance in arranging for a service inspection or repair. Please let me know the next steps for addressing this issue.#asusservice

1 ACCEPTED SOLUTION

Accepted Solutions

Falcon_ASUS
Moderator
Moderator

@VrushabhSheloka 
If the hinge is too tight, it is recommended to take your laptop to a service center for adjustment.
The following is the contact information:
https://www.asus.com/support/service-center-location 
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 
Sorry for any inconvenience it may be caused.

View solution in original post

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@VrushabhSheloka 
If the hinge is too tight, it is recommended to take your laptop to a service center for adjustment.
The following is the contact information:
https://www.asus.com/support/service-center-location 
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 
Sorry for any inconvenience it may be caused.