SSD visible in BIOS but not on windows

[timothee_boyer]

System: WIN 11 22H2
Battery or AC: Both
Model: FA506QR Ryzen 7 5800H, RTX 3070
Frequency of occurrence: All the time
Reset OS: No
Screenshot or video:
========================
Detailed description：
7 months ago I installed a second SSD (Crucial P5 2To), it was running pretty smooth (except when my computer was going to deep sleep, when it woke up my SSD was off, I just had to reboot and everything was goofd)
I noticed after the last update of the BIOS (412) today that my second SSD was not showing on windows, desktop or Disk management but it was still visible on the BIOS.
I've tried to:
Unplug/plug the battery : no change
Unplug/plug the SSD : no change
Uninstall/reinstall crucial pilots : no change
Run the crucial scan to see if it was detected : no
I don't know what to do anymore, if someone as any ideas that would be great (I'm contacting crucial at the same time)

Thanks,

Tim

[Falcon_ASUS]

timothee.boyer

1. System: WIN 11 22H2
2. Battery or AC: Both
3. Model: FA506QR Ryzen 7 5800H, RTX 3070
4. Frequency of occurrence: All the time
5. Reset OS: No
6. Screenshot or video:

========================

Detailed description：

7 months ago I installed a second SSD (Crucial P5 2To), it was running pretty smooth (except when my computer was going to deep sleep, when it woke up my SSD was off, I just had to reboot and everything was goofd)

I noticed after the last update of the BIOS (412) today that my second SSD was not showing on windows, desktop or Disk management but it was still visible on the BIOS.

I've tried to:

• Unplug/plug the battery : no change
• Unplug/plug the SSD : no change
• Uninstall/reinstall crucial pilots : no change
• Run the crucial scan to see if it was detected : no

I don't know what to do anymore, if someone as any ideas that would be great (I'm contacting crucial at the same time)

Thanks,

Tim

SSD visible in BIOS but not on windows

@timothee.boyer
Could you please provide me the pictures of the SSD in the system and BIOS?

[timothee_boyer]

@Falcon_ASUS
Here they are, as you can see, my second SSD is visible on BIOS (CT2000P5SSD8) but nowhere in the system (disks manager or devices manager)

[Falcon_ASUS]

timothee.boyer

@Falcon_ASUS

Here they are, as you can see, my second SSD is visible on BIOS (CT2000P5SSD8) but nowhere in the system (disks manager or devices manager)

View post

@timothee.boyer
Do you remember the BIOS version you used before?
I will forward the information to the relevant department. We will keep you updated and your consideration will be very much appreciated.

[timothee_boyer]

@Falcon_ASUS
It was the version 409 if I remember correctly.
Thanks for your help.