kejgoh
https://zentalk.asus.com/en/discussion/comment/199296#Comment_199296
I'm not sure how many of you took the advice to send the x13 back for repairs.
I did, and just got it back after almost 4 weeks! They changed the motherboard and tested and indeed it came back working.
Now, after the repairs, the usb C connection remains stable during use. I didn't encounter the same sudden display signal loss as before. But now I have a different related issue much like for the many who reported in the Zentalk.
After the repair, I decided to go to win11 directly. The x13 typically works well with USB C connection to display and for charging from bootup. Then after using for a while, if I unplug the USB C connection, then reconnect, the display does not work more than half the time, although PD charging still works.
Disconnect and reconnect cannot recover the display.
To recover, I need to disconnect the USB C, shutdown, bootup again, and connect USB C. Typically it works ok. But I should take care not to disconnect the USB C, otherwise, I have to shutdown completely again.
It might be a software or firmware issue. Hope ASUS can resolve this for x13 which is supposed to be a premier product. But so far this issue has marred the product quite seriously!
View post
So that's the same problem I've been having. USBC charging works, but USBC Displayport output works once or twice then dies. This is a widespread problem with no solution. All drivers are updated in Armoury Crate / My Asus.
I don't want to send in my laptop for 4 weeks, and have the same problem again when I get it back.
