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No USB-C display output on ROG Flow X13 GV301QE

RaddedMC
Star III
Hi all,
I've been having issues getting USB-C displays to work on my Flow X13 running Windows 11. I've tried a variety of docks/adapters, restarting my laptop, resetting my BIOS, messing around with drivers, nearly everything I can think of short of a factory reset.
Occasionally, I can get an image to show up on my monitor if I fully turn off the laptop (not just restart, but literally 'shut down' and then turn it back on again) but if I unplug and replug the type-c adapter into the same port, I will once again get no image.
Does anyone know of a solution?
76 REPLIES 76

Blake_ASUS
Community Legend II
Hi there,
Which monitor are you using? please share the brand and model.
Does the monitor has it's own power supply?
Does the issue happen on HDMI port?
And which type C did you plug in? Right or left one?
Thank you.

RaddedMC
Star III
Blake_ASUS

Hi there,

Which monitor are you using? please share the brand and model.

Does the monitor has it's own power supply?

Does the issue happen on HDMI port?

And which type C did you plug in? Right or left one?

Thank you.


View post
Neither USB-C port works and the issue happens with different monitors (primarily tested with my asus VG248) and adapters, including a StarTech hub, Insignia adapter and one other.
The issue does not happen on my laptop's HDMI port, just USB-C.
Also, how do I enable email notifications on this forum?

Blake_ASUS
Community Legend II
Hi there,
Was there any specific update before the issue occurred?
let's check in the Windows update history.
And beside display, does the type C work with other function?
like data transfer, charging...

You can find the notification preference by pressing the "bell" icon and the upper bar of the forum.
image.png

Thank you.

RaddedMC
Star III
Blake_ASUS

Hi there,

Was there any specific update before the issue occurred?

let's check in the Windows update history.

And beside display, does the type C work with other function?

like data transfer, charging...

You can find the notification preference by pressing the "bell" icon and the upper bar of the forum.

image.png

Thank you.


View post
I believe this issue started since updating to Windows 11 but am unsure. USB-C works with everything else except display adapters.
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