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No USB-C display output on ROG Flow X13 GV301QE

RaddedMC
Star III
Hi all,
I've been having issues getting USB-C displays to work on my Flow X13 running Windows 11. I've tried a variety of docks/adapters, restarting my laptop, resetting my BIOS, messing around with drivers, nearly everything I can think of short of a factory reset.
Occasionally, I can get an image to show up on my monitor if I fully turn off the laptop (not just restart, but literally 'shut down' and then turn it back on again) but if I unplug and replug the type-c adapter into the same port, I will once again get no image.
Does anyone know of a solution?
76 REPLIES 76

Blake_ASUS
Community Legend II
Hi there,
Then can I have the accurate Win11 build version the device is using now?
And please kindly check if there is any new windows update these days and complete them.
I will consult more about it.
Thank you so much.

RaddedMC
Star III
Just installed the latest Cumulative update right now -- still didn't fix the issue
image.png
Copied from Settings -> System -> About -> Windows Specifications:
Edition Windows 11 Home
Version 21H2
Installed on ‎10/‎21/‎2021
OS build 22000.348
Experience Windows Feature Experience Pack 1000.22000.348.0

kpaul93
Star I
Hi, I have the same laptop, just got it a few days ago, and I'm having the exact same issue. Also running Windows 11.

Blake_ASUS
Community Legend II
kpaul93

Hi, I have the same laptop, just got it a few days ago, and I'm having the exact same issue. Also running Windows 11.


View post
Hi there,
Can I have the screenshot of your Windows update history and the exact OS build version on your laptop was well?
Thank you so much.

Blake_ASUS
Community Legend II
RaddedMC

Just installed the latest Cumulative update right now -- still didn't fix the issue

image.png

Copied from Settings -> System -> About -> Windows Specifications:

Edition Windows 11 Home

Version 21H2

Installed on ‎10/‎21/‎2021

OS build 22000.348

Experience Windows Feature Experience Pack 1000.22000.348.0


View post
Thank you so much. Please kindly share your product SN in the PM I sent you.