08-24-2021 10:24 PM
08-25-2021 02:31 AM
kananxaliloffunder system information , see bios model .
- System: Windows 10
- Battery or AC: AC
- Model: Asus D513I (X513IA_D513IA)
- Frequency of occurrence: pretty often
- Reset OS: yes
- Screenshot or video: yes
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Detailed description:
HI all.
I frequently get BSOD while starting my computer. i tried to reinstall Windows 10 pro again and the same issue. THe error code during BSOD on screen is "DPC_WATCHDOG_VIOLATION".
I will post below the event logs in ascending order
1) The previous system shutdown at 1:36:32 PM on 8/23/2021 was unexpected.
2) Dump file creation failed due to error during dump creation.
3) The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
I am attempting several times to configure dumps so I can know which driver is crushing (as i googled it most often the error is due to driver(s) crashing.
I have downloaded all available updated drivers in ASUS official website.
I kindly ask you to help or navigate me how i can resolve dump creation and BSOD of course.
Also, another strange thing.
But, at the bottom of my laptop product name: D513I.
Please clarify which should i believe))
Thanks in advance.
Best Regards,
endless BSOD-s during starting notebook
08-25-2021 07:11 AM
08-26-2021 12:35 AM
kananxaliloff@kananxaliloffThank you. But I cannot understand what is my notebook mode. I cannot find it on ASUS's official website as X513IA_D513IA.
Also, do you have any recommendation how I can fix BSOD ?
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08-26-2021 02:35 AM
Falcon_ASUSThank you for your response.https://zentalk.asus.com/en/discussion/comment/183159#Comment_183159
Does your computer have additional memory purchased by yourself ?
If so, please remove the memory you installed and test again.
if there is not and you have tried to restore the system but the phenomenon still exists.
I would like to suggest you to bring back your laptop to our service center.
The following is the contact information:
http://www.asus.com/support/Service-Center-All-Countries/
Also you can contact the local service center for help. The following is the contact information:
http://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
** The model confirmation method can refer to the following
https://www.asus.com/support/FAQ/1030673/
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