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Zenscreen Touch failed update

adamh2009
Star I

‎12-09-2022 07:13 PM

System: Windows 11
Battery or AC: AC
Model: Zenscreen Touch MB16AMT
Frequency of occurrence: N/A
Reset OS: N/A
Screenshot or video: N/A
========================
Detailed description：I tried to update firmware on my Zenscreen Touch but for some reason it failed. Now my screen does not even display the red LED when the charger is plugged in. It does not power on. Is there anyway to recover this?
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1 REPLY 1

Falcon_ASUS
Moderator
Moderator

‎12-12-2022 09:38 PM

adamh2009
  1. System: Windows 11
  2. Battery or AC: AC
  3. Model: Zenscreen Touch MB16AMT
  4. Frequency of occurrence: N/A
  5. Reset OS: N/A
  6. Screenshot or video: N/A

========================

Detailed description：I tried to update firmware on my Zenscreen Touch but for some reason it failed. Now my screen does not even display the red LED when the charger is plugged in. It does not power on. Is there anyway to recover this?


Zenscreen Touch failed update
@adamh2009
Here we mainly discuss the issues/questions related to ASUS laptop.
For your ZenScreen questions, I suggest you contact our local call center to have further assistance.
Please refer to below and find the link of local call center.
https://www.asus.com/support/Product/ContactUs/Services/questionform/?lang=en
Sorry for any inconvenience it may be caused. 
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