Tuf F15 2022 USB 3.2 Gen2/DisplayPort combo port is not working.

Anna-KinAnna-Kin Level 2
edited August 1 in Others
  1. System: TUF F 15 2022- FX507ZM
  2. Battery or AC: Both
  3. Model: TUF F 15 2022- FX507ZM
  4. Frequency of occurrence: Always
  5. Reset OS: Yes
  6. Screenshot or video:

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Detailed description:

Bought the laptop 2 weeks back,

and today after turning to ON the USB - C port stopped working.

It shows fine in Device manager,

Updated the driver from Device Manager.

The Thunderbolt 4 USB C port works fine.

The USB 3.2 Gen2/DisplayPort combo port is not working.

Reset Windows, still does not work.

Is there any fix to this?

Any ASUS Support members can you please guide me.



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