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A13 won't enter deep sleep

Please tell us some basic information before asking for help:Model Name: Zenfone 9Firmware Version: 33.0804.2060.73Rooted or not: noFrequency of Occurrence: alwaysAPP Name & APP Version (If your issue relates to the app):In addition to information ab...

DeferYr by • Star II
  • 197 Views
  • 1 replies
  • 2 kudos

Anyone else had Wi-Fi 6GHz working?

Model Name: Zenfone 9Firmware Version: WW_33.0804.2060.73Rooted or not: NotI have the ROG router GT-AXE16000 which supports 6GHz Wi-Fi 6E. The Zenfone 9 says it supports tri-band Wi-Fi, including 6GHz. When the Zenfone scans for the 6GHz network, it ...

Can't access downloads on support tab in Asus Website

When I click "support" on this page (which used to take me to downloads for firmware and apps)https://www.asus.com/mobile/phones/zenfone/zenfone-9 now takes me here:https://www.asus.com/mobile/phones/zenfone/zenfone-9/helpdesk_knowledge/Where are the...

Zenfone 9 16gb 256GB Dual Sim Shipped to Mexico????

Please tell us some basic information before asking for help:Model Name:Zenfone 9 Dual SimFirmware Version:Rooted or not:Frequency of Occurrence:APP Name & APP Version (If your issue relates to the app):In addition to information above, please also p...

Camera still horrible after android 13.

Hello,I've managed to update to android 13 and the main camera is still blurry (cannot focus) in every mode possible (vide , photo, Pano etc.) Except for the wide angle one (that one works pretty good).Can we at least have an answer from ASUS regardi...

nba4pop by • Star II
  • 1417 Views
  • 17 replies
  • 8 kudos

Long screenshots not available from recent apps

Please tell us some basic information before asking for help:Model Name: Zenfone 9Firmware Version: 33.0804.2060.73Rooted or not: noFrequency of Occurrence: alwaysAPP Name & APP Version (If your issue relates to the app):In addition to information ab...

DeferYr by • Star II
  • 136 Views
  • 3 replies
  • 0 kudos

A13 broke Polar H10 pulse monitor

Please tell us some basic information before asking for help:Model Name: Zenfone 9Firmware Version: both 33.0804.2060.73 and 33.0804.2060.65Rooted or not: noFrequency of Occurrence: alwaysAPP Name & APP Version (If your issue relates to the app): var...

DeferYr by • Star II
  • 517 Views
  • 7 replies
  • 4 kudos

Google battery drain after closing maps

Device: Zenfone 9Frequency: any time Google Maps has been used for navigation ========================================I've noticed a couple times that after using Google Maps to navigate, battery drain significantly increases. Even after a recharge a...

Zenfone 9 vertical stripe when recording

Please tell us some basic information before asking for help:Model Name: zenfone 9Firmware Version: 32.2050.2050.34 android 12Rooted or not: NotFrequency of Occurrence: whenever i try and record something that isnt in direct sunlightAPP Name & APP Ve...

Biggie by • Star III
  • 183 Views
  • 2 replies
  • 0 kudos

Battery Drain Faster

Please tell us some basic information before asking for help:Model Name: Zenfone 9Firmware Version: latest update available Rooted or not: notFrequency of Occurrence: oftenAPP Name & APP Version (If your issue relates to the app):In addition to infor...

berto35 by • Star III
  • 730 Views
  • 10 replies
  • 5 kudos
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