09-10-2021 12:59 AM
10-28-2021 12:19 AM
TrawarThey don't care, I didn't have mine back, until a month and a half.It´s all a bit strange.
Acc. to Asus Status Page my device was repaired and under stresstest which could take up to 48h.
Then received the message the a sparepart with a long lead time is required and further information will follow.
Now the last massage is that it is again back under repair or could be repaired.
Fingers crossed.
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10-28-2021 01:17 AM
TrawarI had the same - finally, apart from the motherboard, they also replaced the main camera (reason: lack of focus / dust under the lens). You have to be patient.It´s all a bit strange.
Acc. to Asus Status Page my device was repaired and under stresstest which could take up to 48h.
Then received the message the a sparepart with a long lead time is required and further information will follow.
Now the last massage is that it is again back under repair or could be repaired.
Fingers crossed.
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10-28-2021 05:09 AM
marzvinMine is taken to service also. Since you got it back does it work again well? Meaning was the service successful?https://zentalk.asus.com/en/discussion/comment/192131#Comment_192131
They don't care, I didn't have mine back, until a month and a half.
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10-28-2021 05:33 AM
ZT-0250335eI can't bear to even look at mine, as it was such a bad experience for me in the first place. I'm selling it off today, at half of what I paid for it, and will never touch and use anything Asus again, unless I'm being paid to do.https://zentalk.asus.com/en/discussion/comment/192137#Comment_192137
Mine is taken to service also. Since you got it back does it work again well? Meaning was the service successful?
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10-28-2021 05:48 AM
marzvinHonestly I love mine. I never had any issues with it before. I love everything in it from the size, quality, launcher, function, camera, everything.https://zentalk.asus.com/en/discussion/comment/192196#Comment_192196
I can't bear to even look at mine, as it was such a bad experience for me in the first place. I'm selling it off today, at half of what I paid for it, and will never touch and use anything Asus again, unless I'm being paid to do.
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