Phone won’t turn back on

[mihaificu]

My phone is just over one year old. Today it had a security update and shortly after that it turned itself off whilst I was browsing and it won’t turn back on. It doesn’t react when I plug the charger in but I don’t think it’s a battery related issue anyway as it was over 50% and I’ve always charged it to no more than 90%. Reading the forums it seems it’s a common problem. Can anyone advise? Thanks

[Jiaszzz_ASUS]

Hello mihaificu  and thank you for reaching out.
Please refer to the link below for troubleshooting the issue first.
[Zenfone/Pad] Troubleshooting - Phone can not boot up | Official Support | ASUS GlobalMeanwhile, please check the top right corner of the screen and kindly share the details requested in the PM inbox.
Thank you.

[ZenBot]

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